E-SafeDoc

Frequently Asked Question

1.Q: What is E-SafeDoc?

A: E-SafeDoc is a secure document management platform for storing, sharing, and managing documents with ease.

2.Q: What features does E-SafeDoc offer?

A: E-SafeDoc offers a robust set of features, including document storage, organization, and management, coupled with tight access control, security, and a comprehensive audit trail for transparency and accountability.

3.Q: Who can benefit from using E-SafeDoc?

E-SafeDoc is perfect for freelancers, professionals, and businesses of all sizes looking to streamline their document management processes.

4.Q: What problems can E-SafeDoc solve?

A: E-SafeDoc can help solve problems such as lost files, version control issues, disorganization, and security concerns, leading to increased productivity.

5.Q: Is E-SafeDoc a secure document management solution?

A: Yes, E-SafeDoc offers a secure platform with features such as access control, security, and a comprehensive audit trail to ensure transparency and accountability.

6.6. Q: How does E-SafeDoc help organizations manage their documents?

A: E-SafeDoc provides a comprehensive solution for organizations to manage their documents efficiently and securely, with features such as document storage, organization, and management, as well as access control and security.

7.7. Q: How does E-SafeDoc differ from Google Drive?

A: E-SafeDoc differs from Google Drive in its ability to maintain detailed metadata of documents, enabling better organization, search, and management of documents. While Google Drive focuses on storage and sharing, E-SafeDoc provides a more comprehensive document management solution.

8.8. Q: Can I manage both online and offline documents through E-SafeDoc?

A: Yes. E-SafeDoc is enriched with features to help manage both online and offline documents with ease.

9.9. Q: Is it necessary to upload a file in E-SafeDoc?

A: No, it's up to the user to decide whether to upload files. However, E-SafeDoc has provisions to assign, track and manage physical documents without uploading on the web server.

10.10. Q: How do I get started with E-SafeDoc?

A: Simply visit the E-SafeDoc site and email us about your interest. Our team will guide you through the process to get started with E-SafeDoc.

11.11. Q: Is my data secure with E-SafeDoc?

A: Yes, we prioritize security and use robust measures to protect your data.

12.12. Q. What provisions are there of the uploaded file security.

A. E-SafeDoc allows users to upload both encrypted or unencrypted files. Users are free to use the encryption key of their own choice. In case of encryption the files on the cloud remain there in encrypted format, not allowing even the Kujur Consulting team to read it.

13.13. Q: Can I control who sees my documents?

A: Yes, you can set access levels (public, confidential, restricted) for each document. E-SafeDoc Audit Trail feature records every action the user performs atE-SafeDoc.

14.Q: How do I manage my account settings?

A: The admin or the operator is responsible for your "Account Settings" to update your information.

15.Q: What happens if I forget my login credentials?

A: You can recover your login credentials via email.

16.Q: Can I change my password?

A: Yes, you can change your password in the account settings.
For security reasons, passwords are system-generated and cannot be customized. However, you can use the 'Change Password' feature to generate a new, highly secure password. The new password will be sent to your registered email address, allowing you to easily copy and paste it for login

17.Q: What is an audit trail report in E-SafeDoc?

A: An audit trail report is a record of all actions performed on a document wrapper and its associated documents, listed in reverse chronological order.

18.Q. What if I find issues in using E-SafeDoc?

A. We have help desk to assist our valued customers based on the service level agreement. Our team is always ready to respond to every query raised by our customers.